TERMS AND CONDITIONS

QUEENSPARK STORE ACCOUNT FESTIVE CAMPAIGN 2026

1. This Competition is organised by Queenspark Proprietary Limited (Registration No: 2001/022975/07) (“Queenspark”) and RCS Cards Proprietary Limited (“RCS”) (Registration No: 2000/017891/07 / NCRCP38 / FSP 44481) (the “Promoter”).

• All persons participating (the “participants“) in the Queenspark Store Account Festive Campaign Promotional Competition (the “Competition“) agree that the Competition rules as set out in these terms and conditions are binding on them. A copy of these terms and conditions is available on the Queenspark website at queenspark.com.

2. Competition period: The Competition commences on 29 October 2026 and will terminate at 23:59 on 31 December 2026. No late entries will be accepted.
3. Competition: During the Competition Period, any new or existing customer who makes a Qualifying Transaction at any participating Queenspark Store or on the Queenspark website (www.queenspark.com) using their Queenspark Store Account and spends R500 (five hundred rand) or more in a single transaction will automatically be entered into the applicable random draw.
4. Prize:

The winners selected in the random draw will each receive a cash prize based on the    qualifying spend as follows:

• Spend R500 qualifies the entrant for the R5 000 cash prize draw
• Spend R1 000 qualifies the entrant for the R10 000 cash prize draw
• Spend R2 000 qualifies the entrant for the R20 000 cash prize draw.

A total of 3 (three) cash prizes, with a combined value of R35 000 (thirty-five thousand Rand) will be awarded.

5. Service to which Competition relates: A Qualifying Transaction made at any participating Queenspark store or online via the Queenspark website (www.queenspark.com), using a new or existing approved Queenspark Store Account.
6. Competition Qualifying Criteria

         To qualify for a valid entry into the Competition, a participant must:

• be a natural person and not a juristic person; be in possession of a valid South African identity document;
• be at least 18 (eighteen) years of age and a resident of South Africa;
• be in good standing on their Queenspark Store Account and comply with all applicable account terms and conditions;
• during the Competition Period:
  • if a new customer, apply for and be approved for a Queenspark Store Account and make a Qualifying Transaction at any participating Queenspark store or online purchase at queenspark.com using that account; or
  • if an existing Queenspark Store Account holder, make a Qualifying Transaction at any participating Queenspark store or online purchase at queenspark.com using their Queenspark Store Account;
  • complete a single purchase transaction at any participating Queenspark Store or online purchase transaction of R500 (five hundred rand) or more (“Qualifying Transaction”) during the Competition Period;
  • ensure that the Qualifying Transaction is successfully processed and is not declined, reversed, cancelled, disputed or refunded before the Competition winners are selected.
  • For purposes of these Terms and Conditions, any transaction that is declined, reversed, cancelled, disputed or refunded before the winners are selected shall not constitute a Qualifying Transaction and the participant’s entry shall automatically be disqualified.
  • each participant shall be entitled to only 1 (one) entry into the Competition, irrespective of the number of Qualifying Transactions concluded during the Competition Period. If a participant completes more than one Qualifying Transaction, the participant’s highest-value Qualifying Transaction will determine the prize draw into which the participant is entered. Multiple transactions may not be combined or aggregated to meet a higher prize-category spend threshold. A participant will be entered only into the highest applicable prize category and will not be entered into more than one prize draw.
  • entries that are incomplete, inaccurate, fraudulent, manipulated, generated by automated means, or otherwise not compliant with these Terms and Conditions shall be disqualified.

All eligible participants who comply with the Competition qualifying criteria will automatically be entered into the applicable random draw and stand a chance to win the relevant cash prize. There will be a total of 3 (three) winners in this Competition. Winners will be selected at random from the verified list of eligible participants who completed Qualifying Transactions during the Competition Period, subject to verification of eligibility and compliance with the regulations promulgated under the Consumer Protection Act and these Terms and Conditions. No person may win more than one prize in this Competition. Qualifying Transactions may be completed at participating Queenspark stores or online through the Queenspark website.

The three winners will be selected by 31 January 2027 from the verified list of eligible participants who completed Qualifying Transactions during the Competition period.

The cash prizes are non-transferable and may not be exchanged or substituted for any other prize. Any taxes, levies or additional costs or expenses related to accepting or using a prize shall be for the winner’s account.

7. Competition Prize notification:

• The winning participants will be contacted by RCS via email and/or SMS and/or telephonically by using the contact details that RCS has on record for the participant. RCS shall attempt to contact the winning participant no less than 3 (three) times. If, however, RCS is unable to reach the winning participant, the prize will be forfeited and another qualifying participant will be selected in accordance with these terms and conditions.
• The winning participant will be granted 3 (three) business days to claim their prize from Queenspark upon being notified of their win. Should the participant fail to do so, the prize will be forfeited without any further notice to the participant.
• Each winning participant consents to their name being announced on the Promoters’ social media channels once the Competition Period has concluded. A winner may withdraw this consent at any time without forfeiting the prize or otherwise affecting their entitlement to receive it.

8. Competition fulfilment:

• RCS will contact winners telephonically or via email using the contact details on the RCS database system recorded against the selected Queenspark Store Account number.
• Winners will need to share a copy of their valid South African ID, Queenspark store card with RCS and a bank confirmation letter, together with any other reasonable information required to verify their identity and banking details and process payment of the prize.
• Once a winner’s eligibility, identity and banking details have been verified, the applicable cash prize will be paid by electronic funds transfer (EFT) into the winner’s verified bank account by way of a Manual Payment.

 

9. General:

• RCS will administer and conduct the Competition on behalf of RCS and Queenspark. Any decision taken jointly by RCS and Queenspark on a matter relating to the Competition, including the selection of winners, will be final and binding and no correspondence will be entered into, subject to the Consumer Protection Act 68 of 2008 (“CPA”), any other applicable law, and without limiting any rights a participant may have under applicable law.
• Individuals ineligible to participate in the Competition: RCS and Queenspark employees, partners, directors, members, agents and consultants of RCS as well as their spouses, life partners, children, siblings, business partners and associates will not be eligible to participate in this Competition.
• Queenspark reserves the right to verify the eligibility of any entrant, including age, identity and compliance with the Competition rules.
• Entries generated by automated means or scripts are prohibited and will be disqualified.
• Any attempt to manipulate or tamper with the Competition process will result in disqualification.
• Any attempt to manipulate, tamper with or unfairly influence the Competition will result in immediate disqualification.
• Disclaimer: To the fullest extent permitted by applicable law, neither Queenspark nor RCS, nor their respective directors, employees, agents or service providers, shall be liable for any direct or indirect loss, damage or claim arising from or in connection with the Competition, except to the extent that such loss, damage or claim results from their negligence, wilful misconduct or breach of applicable law.
• System Failure: Neither Queenspark nor RCS will be responsible for lost, delayed and/or misdirected electronic messages, internet or computer malfunctions, errors in transmission or any condition beyond control of Queenspark and/or RCS which may cause the entry into the Competition to be disrupted or corrupted.
• Cancellation: RCS and Queenspark reserve the right, in their sole discretion, to cancel, extend or suspend the Competition at any time. If so, and to the extent permitted by law, all participants agree to waive any rights that they may have in terms of the Competition and acknowledge that they have no recourse in such event against RCS or Queenspark, their associated companies, employees, agents, partners, suppliers, sponsors and/or co-promoters.
• The participant understands and accepts that, during its engagement with Queenspark and RCS and to participate in the Competition, the Promoter may collect and process personally identifiable information about the participant. Such processing of information will be in line with the provisions of the Protection of Personal Information Act, 2013 (as amended). Entrants have the right to access, rectify or delete their personal information by contacting the Promoters at the contact details provided. Entrants may withdraw consent to receive direct marketing communications at any time without affecting the validity of their Competition entry.
• The Competition terms and conditions are available in the Queenspark stores and for download on the Queenspark website.
• The Competition, these rules and any dispute arising in relation thereto shall be interpreted and subject to South African law. The South African courts shall have exclusive jurisdiction to determine any disputes arising out of the application of these rules and/or in respect of the Competition.
• By participating in the Competition, entrants indemnify Queenspark and RCS and release and hold Queenspark and RCS harmless against any and all losses, damages (direct, indirect and consequential), claims and actions of any kind in connection with the Competition or resulting from acceptance and/or participation in the Competition including, without limitation, breach of any warranties, personal injuries, death, property damage and claims based on publicity rights, defamation or invasion of privacy.
• This Competition is conducted in accordance with section 36 of the CPA and Regulation 11 of the Consumer Protection Act Regulations, as amended from time to time which are deemed to be incorporated herein (“Peremptory Provisions”). In the event of any conflict between these rules and the Peremptory Provisions, the latter shall prevail.
• Any provision of these rules or the Competition which is held to be invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions thereof.